Designing Experiences That Inspire Progress Growth Expansion
I’m Jagriti Kalal. Digital Marketing and Growth Marketing professional combining customer understanding, content, social media, CRM, and AI-powered marketing to help brands create meaningful customer experiences and drive growth.
5+ Years
Professional Experience
Who I AM
From Understanding Customers To Creating Growth.
I bring 5+ years of professional experience across Customer Experience, CRM, e-commerce, product consultation, and global customer interactions.
My experience has taught me to understand how customers think, what influences their decisions, and how brands can create better experiences throughout the customer journey.
I’m now applying that perspective to Digital Marketing, Growth Marketing, Social Media, Content, Influencer Marketing, and AI-powered marketing.
MY APPROACH IS SIMPLE
Understand the customer.
Create meaningful experiences.
Build for growth.
Jagriti kalal
What I Know
Skills That Connect
Customers With Brands.
Digital Marketing
Social Media
Content
Marketing
SEO
Performance marketing
Growth Marketing
Customer Journey
Retention
Engagement
Conversion Thinking
Social Media
TikTok
Community Engagement
Influencer Marketing
Influencer Discovery
Evaluation
Audience Analysis
Campaign Planning
Customer Experience
Product Consultation
CRM
Customer Journey
Customer Engagement
AI-Powered Marketing
AI Content Research
Ideation
Creative Workflows
My Journey
A Career Built Around Customers.
May 2022 – Present
Product Expert
Minimalist
Customer Experience
Product Consultation
Skincare & E-commerce
Social Media Engagement
CRM Management
International Customer Support
Customer Journey Understanding
Previous
Catalog Category Analyst
Mattsen Kumar
Catalog Management
Product Data
Content Quality
Product Categorization
Quality Assurance
Previous
Virtual Customer Service Associate
Amazon
Customer Support
Issue Resolution
Order Management
Customer Satisfaction
My Toolkit
Tools Behind the Work.
CRM
Kustomer
Intercom
Gorgias
Social
TikTok
YouTube
Marketing
Canva
Meta Business Suite
Google Analytics
Google Trends
AI
ChatGPT
Gemini
Google Flow
I don't just think about
how brands attract customers.
I think about
why customers stay.
Let’s connect
Let's Create Something Meaningful.
Whether it’s a marketing opportunity, collaboration, project, or simply a conversation about growth – I’d love to hear from you.
- workingjagriti@gmail.com